1. All orders are shipped through the best courier company / postal authorities and delivered at your doorstep approximately within 2 weeks; post the dispatch of your shipment. You may also check out the delivery time at the product page for specific timelines product-wise. Free shipping is offered for deliveries within India.
2. Raunaq Boutique is not liable for any delay in delivery by the courier company or returns to original location for failed deliveries. We only guarantee to hand over the consignment to the courier company or postal authorities.
3. Delivery of all orders will be to address specified as the delivery address provided by the buyer at the time of order.
4. Raunaq Boutique is in no way responsible for any damage to the order while in transit to the buyer.
5. International shipping charges are based on shipping destination and quantity of units purchased. All products are shipped via reputed courier companies that are completely reliable. Our shipping rates are subsidized and are comparatively much lower than what the shipping companies usually charge for international shipments. We always strive to offer our shoppers the lowest shipping charges possible. Please note that shipping companies determine shipping charges based on the package weight.
6. At the time of delivery, if you are not available to receive the parcel, the courier company / postal authorities would get in touch with you to arrange for re-delivery or you can pick it up from their office location.
7. We do not take responsibility for any delay caused by any unforeseen time lags by the courier companies in delivering the parcels to the customer, or if the customer is not available at the time of delivery or if the address is not located.
8. Please note that the courier company would bill any kind of customs or duties if applicable for the ordered items, separately to the customer at the time of delivery. The duties and taxes are not included as a part of the customer’s payment made to us.
9. In case of delays, the shipping duration mentioned on our website against each item is indicative and approximate values only and sometimes due to situations beyond our control, delays may occur. No refund, returns, replacement & exchange will be entertained for this reason.
10. For any reason, there is going to be a delay in shipping because an item is out of stock or if there is an unusual delay in filling an order, we will notify you by e-mail. However, as mentioned earlier the delivery dates are approximate and we are not liable for any delay in delivering your order or any part of it. We may choose to deliver your order in separate parts. In some cases we may offer to refund you for unfulfilled part of the order.